4 Jobs in Park, UT
Reef Capital Partners is Hiring a Hotel front desk agent Near Park, UT
Position : Front Desk Agent
Company : Reef Capital Partners
Location : Pioche Village, Park City, UT
About the Company :
Reef Capital Partners (RCP) is a successful commercial real estate investment firm specializing in both private credit and private equity investments.
Founded in 2005, Reef has completed more than 500 transactions with an aggregative value of almost $2 billion dollars. Reef has an exceptional track record of performance, with an IRR on realized investments over the past decade of 20%.
Pioche Village is a mid-rise condominium project located in lower Deer Valley, Utah. The property is located in the new Deer Valley East development area and will be the main source of hotel stays in the Mayflower area of the Deer Valley Resort for the next years.
We are seeking a Front Desk Agent that can work as a hybrid team member and a shift working team leader.
Job Responsibilities :
The Front Desk Agent is responsible for assisting the General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. Duties include :
- Maintain regular attendance in compliance with our hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
- Comply at all times with our hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Set the standard for guest relations at the front desk.
- Obtain all necessary information when taking room reservations.
- Fully comprehend and execute all relevant phases of the front desk computer system.
- Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
- Be aware of all rates packages and promotions currently underway.
- Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader)
- Oversee and ensure that all guests are checked in / out in a friendly, efficient and courteous manner.
- Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
- Ensure that associates are at all times attentive, friendly, helpful and courteous to all guests managers and all other associates.
- Ensure the maximization of room revenue through Rooms Merchandising.
- Answer all guest inquiries in a timely and professional nature.
- Be involved in departmental meeting planning and execution.
- Assist in training of new hires and current associates on a regular basis.
Qualifications :
- High School diploma or equivalent required
- College course work in a related field is helpful
- Previous front desk experience
- Experience with Opera or similar software is strongly preferred
- Must be effective in handling problems in the workplace including anticipating, preventing identifying and solving problems as necessary
- Must be able to work with and understand financial information and data and basic arithmetic functions
Hours :
Thursday, Friday, Saturday, Sunday, and Monday from 3-11pm
Compensation :
- $19-$22 / Hour
- 401K Plan with Company Match
- Generous Health Plan with HSA Match
- Flexible Paid Time-off
- Cell Phone Service Allowance
Job Posted by ApplicantPro
Last updated : 2024-05-08
Job Summary
Full Time
$27k-36k (estimate)
05/22/2024
06/21/2024
reefcp.com
LONDON
25 - 50
2015
<$5M
Related Companies
The job skills required for Hotel front desk agent include Scheduling, Problem Solving, Teamwork, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel front desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel front desk agent. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
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The front desk agent has a relatable personality and a great desire to work with people.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
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Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
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The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
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A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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Ability to work varying schedules to reflect the business needs of the hotel.
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Step 3: View the best colleges and universities for Hotel Front Desk Agent.
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